What is Vigent?
An AI agent that answers customers on every app, in their own language, sells, books appointments and keeps every conversation in one shared CRM.
- Answers
- Sells
- Books
- Logs to CRM
- Hands off to people
Every app,
one AI
Sales, support and CRM in one panel. Vigent answers on Instagram, Telegram, Bale, Rubika and your website from your own data — and sells and books for you.
Vigent in 30 seconds
Get to know Vigent in 30 seconds
Short, precise and jargon-free — so in half a minute you know what Vigent does for your business.
Where does it work?
- InstagramInstagram
- TelegramTelegram
- BaleBale
- RubikaRubika
- WebsiteWebsite widget
- Chat linkChat link
All in one inbox — one agent, one knowledge base
Who is it for?
- Stores
- Restaurants
- Clinics & consulting
- Education
- Services
SetupHow long does setup take?
7minutesto your first real conversation
No code needed
ControlWho is in control?
Always you
Learns only with approval
One system, not scattered tools
Vigent’s key capabilitiesVigent’s key capabilities
Everything Vigent does for your business, at a glance.Everything Vigent does for your sales and support, at a glance.
Learns from your data
PDFs, site and catalog; learns with your approval.
Checkout in chatNew
Cart, payment link and a WooCommerce order.
Booking
Offers free slots and books them.
Every channel, one inbox
One agent for six channels.
Persian voice notes
Understands voice and replies.
Pre-orders & stock alerts
Notifies customers when items return.
CRM & operator handoff
Sensitive cases go to a teammate with a summary.
Telegram manager bot
Alerts, replies and reports in Telegram.
The customer’s language
Persian, English, Arabic and more.
Full behaviour control
Tone, scope and rules are yours.
Clear reporting
Resolution, satisfaction and AI cost.
What it quietly does for you
Capabilities you might not notice at first — but will use every day.
Spots sensitive chats early
Detects complaints, anger or threats and hands the chat to a teammate with a summary before it escalates.
Recognises product photos
A customer sends a photo; the agent finds the closest match in your catalog and quotes the price.
Remembers each customer
Learns city, size and taste from the chat and remembers them across every app.
Spots serious buyers
Reads purchase intent from the conversation and flags customers who are ready to buy.
Writes like a person, not a bot
Drops stock phrases and robotic wording so replies feel natural.
Never makes things up
States price, stock and order status only from real data — no promises it can’t keep.
Asks for name and number first
If you want, it collects the customer’s name and mobile before answering and saves them to the CRM.
Reminds about payment links
If a customer hasn’t opened the payment link, it sends one polite reminder and voids expired links on its own.
Broadcasts to customers
Send campaigns to customers who opted in — nobody else gets bothered.
Improves itself every day
Reviews the day’s conversations, finds weak answers and suggests fixes.
Vigento, your panel assistant
Ask “how many chats did we have today?” — it analyses your data and helps manage the panel and settings.
Chat link for bio and QR
A dedicated link for your bio, stories or a QR code so customers talk to the agent directly.
Sends order updates itself
A customer who asked about an order hears about every status change or tracking code right there, even if the order used another phone number.
Holds the cart for an hour
The cart stays reserved for an hour, gets a reminder at the half-hour mark, and sold-out items leave it on their own.
Asks colour and size precisely
If the customer only says “black”, it doesn’t guess; it asks which of that colour’s sizes are in stock.
Digital restaurant menu
A polished QR menu in your brand’s theme and colour, bilingual, with an “Ask the menu” assistant that is your own agent.
DMs, comments and stories —
automated and intelligent
Every fixed automation — comment and story replies as well as DM scenarios — is free; messages that need thinking are answered by the smart agent from your store’s own data.
- Automatic comment replies + private DMs
- Follow funnel: condition, reminder, then reply
- Story mention and reaction replies
- Grounded smart DMs from your real data
- You decide what never gets a reply, and in which tone
Set up in 5 steps
From sign-up to your first real conversation,in five short steps
Five short steps, each with a result you can see right away.
00:00of about 7 minutes · no code
Step 1 of 5 · 30 sec
Sign in with your mobile
Step 2 of 5 · 1 min
Describe your business
Step 3 of 5 · 2 min
Build your agent
Step 4 of 5 · 2 min
Add knowledge & products
Step 5 of 5 · 1 min
Connect a channel
No password, no long form — just an SMS code. Your workspace is created instantly.
Result of this stepYour workspace + starter reply credit
Pick your business type; a matching setup path and agent template are prepared.
Result of this stepA setup path tailored to you
Set the goal, tone and scope — or just describe it and Vigento, the built-in panel assistant, drafts it for you.
Result of this stepAn agent ready to test
Upload files, add your site URL or connect WooCommerce so products and orders sync automatically.
Result of this stepAnswers from your real data
Instagram, Telegram, Bale, Rubika or the website widget; your first real conversation lands in the dashboard.
Result of this stepYour first real conversation, live
A solution for your problem
What are you looking for?
Questions & answers
Frequently asked questions
Short, clear answers to what everyone asks before starting.
Do I need technical skills to use it?
No. Vigent is built for business owners, not developers. Create an agent in a few clicks, upload your data, and connect the channel you want.
How long does setup take?
About 7 minutes. Pick a ready-made template, upload your catalog or documents, and add your first connection — the agent starts answering immediately.
How are AI reply costs handled?
The monthly plan covers the platform and service. Every successful AI request—from a reply to conversation analysis or response testing—is charged to prepaid credit at the selected model price; failed reservations are fully refunded. You never need a separate AI account or API key.
Which connections are supported?
Telegram, Instagram, Rubika, Bale and a web widget. For WordPress sites there's an official plugin that syncs your WooCommerce products automatically.
What happens when the agent doesn't know an answer?
It hands the conversation off to a human operator and records the question in the learning center — one approval from you and it answers on its own next time.
Is my business data safe?
Yes. Your data is used only to power your own agent, is never shared, and you can delete it whenever you want.
How well does the agent understand Persian?
Vigent is built and optimized for Persian — from casual to formal, even Persian voice notes. English is fully supported too.
Can I try it for free?
Yes — you get a free trial with the core features and starter AI credit. Static Instagram automation is free; successful AI requests such as replies, analyses, and tests consume credit.
Didn’t find your answer?
Browse the documentation or call support directly.
