The problems you see every dayand exactly how they get solved
Instead of a feature list, we start from the real problem. Pick yours to see what changes with Vigent.
Which problem sounds familiar?
1Messages are scattered across apps
Instagram DMs in one place, Telegram in another, Bale and Rubika elsewhere, plus the website form. The result is lost messages and late replies.
With Vigent
Every channel connects to one agent and messages land in a single inbox — read, reply and see the contact’s details in one place.
2Customers go unanswered after hours
A customer messages at night and waits until morning — or never comes back.
With Vigent
The agent answers around the clock from your real business data, in fluent Persian and your brand’s tone.
3Customers hear outdated prices and stock
Prices and stock live in a spreadsheet, the site and a teammate’s head. Customers hear stale numbers.
With Vigent
Your WooCommerce store syncs through the official plugin, so the agent always answers from the latest price and stock.
4Customer history lives nowhere
Details, past purchases and requests are never in one place.
With Vigent
From the first message a contact record builds itself: contact details, channels, conversation history and orders — right beside the messages.
5Operators repeat the same answers all day
“Is this model available? What price? Any photos?” — and the operator repeats the same explanation every time.
With Vigent
The agent finds the available model, states the price and sends the product card inside the same conversation.
6Sensitive conversations are seen late
A sensitive conversation — like a failed payment — gets buried among dozens of routine messages.
With Vigent
The agent recognises the issue and hands the conversation to an operator with a full summary; follow-up becomes trackable.
Choose the right solution for your business
They all run on one platform — switch on the rest whenever you like.
- Most used
Unified inbox
Instagram DMs, Telegram, Bale, Rubika and your website widget on one screen, with the agent and CRM built in.
Every business6 channelsView solution Persian AI chatbot
Learns your products, policies and tone, and answers like a member of your team.
24/7 answersView solutionAI for online stores
Connect your catalog and orders to a Persian-speaking sales assistant.
Online storeView solutionAI customer support
Repeat questions answered automatically; sensitive cases reach your team with full history.
Support teamsView solutionInstagram responder
Automatic DMs and comments, comment-to-DM and multiple accounts.
Shop pagesView solutionTelegram chatbot
Answers like your best salesperson — around the clock, in seconds.
Channels & groupsView solutionWooCommerce assistant
Install the plugin and the agent answers from real price and stock — on your site, Telegram and Instagram.
WordPressWooCommerceView solutionStill not sure?
Call Vigent support and we’ll find the right solution for your business in one short conversation.
Call support
A working day, before and after Vigent
- A message at 2 a.m.Without Vigent: Unanswered until morningWith Vigent: Answered in seconds from your real data
- “Is this in stock? Price?”Without Vigent: The operator repeats it every timeWith Vigent: Product card with live stock
- A customer’s payment problemWithout Vigent: Lost among the messagesWith Vigent: Reaches an operator with a summary
- Customer historyWithout Vigent: In teammates’ headsWith Vigent: A CRM record beside the messages