Vigent
Fast replies protect the sale
The agent responds in seconds—even outside business hours—while customer intent is still high.
Instagram DMs
AI-powered replies for Instagram DMs
Never leave a serious inquiry waiting: Vigent answers price, availability, and product questions using your current business data.
One-month trial · Instagram automation uses no AI credit · Transparent pricing per successful AI request
Automation
No credit used with an active subscription
AI requests
Model-priced credit is captured only after success
What it does for you
From a repeat question to the next useful action
Answer Instagram DMs quickly with AI grounded in your catalog: product guidance, accurate price and stock, lead capture, and human handoff.
Vigent
Accurate price and availability
Instead of a generic “DM for price,” the agent reads the current catalog entry and shares the right item.
Vigent
Turn followers into customers
Guide the conversation toward an order or contact capture and keep qualified leads in the CRM.
Vigent
One inbox across channels
Instagram DMs sit beside Telegram, Bale, and website chat with one customer history.
Setup
Three steps to your first real reply
- 01
Create your agent and add the products it can discuss.
A few minutes - 02
Connect your eligible Instagram business account from Channels.
A few minutes - 03
Test the connection, then let the agent handle routine DMs and hand off exceptions.
A few minutes
Frequently asked questions
Know what to expect before you start
For anything else, browse the documentation or ask the widget on this page.
Is the Instagram connection secure?
The supported connection uses Meta APIs and Vigent never asks for or stores your Instagram password.
What happens with an unusual customer request?
The agent responds safely, gathers the minimum useful context, and hands the conversation to an operator.
Can I set the agent tone myself?
Yes. Configure personality, formality, empathy, initiative, must-do rules, and prohibited behavior.
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