VIGENT PRICING

Transparent pricing for real growth

Start with a free month, pick the plan that matches your number of channels, and see exactly what each AI reply costs.

One month free to start

Enough time to set up and evaluate against your real business flow.

Transparent credit usage

AI credit is billed exactly as the usage recorded in your dashboard.

No charge for failed replies

Failed replies cost nothing, and deterministic Instagram automation is free.

Pricing

A plan that fits your conversation volume

Try Vigent free for one month, then choose a plan when your conversations grow.

Deterministic Instagram automation is free

When a reply does not need AI, no credit is deducted

AI credit only after a successful reply

Failed replies cost nothing and credit usage stays transparent

One month to build and test

Includes starter reply credit and one active channel connection

Start free trial

Starter

For small businesses beginning to automate customer replies

890,000Toman / month

From 400 toman per successful reply
100,000 toman included credit; about 250 fast replies
Up to 2 active channel connections
Up to 500 products
Up to 1,000 orders
Up to 1,000 customers
Access to every channel type
Create agents without a plan limit
Fully managed AI service

A practical starting point for a small team using its main customer channels.

Choose Starter

Pro

Recommended

For stores and teams managing customers across several channels

2,490,000Toman / month

From 400 toman per successful reply
200,000 toman included credit; about 500 fast replies
Up to 44 active channel connections
Up to 1,000 products
Up to 5,000 orders
Up to 5,000 customers
Access to every channel type
Create agents without a plan limit

Business

For high-volume teams running multiple agents

5,900,000Toman / month

From 400 toman per successful reply
200,000 toman included credit; about 500 fast replies
Up to 10 active channel connections
Up to 10,000 products
Up to 50,000 orders
Up to 50,000 customers
Access to every channel type
Create agents without a plan limit

Starter

For small businesses beginning to automate customer replies

890,000Toman / month

From 400 toman per successful reply
100,000 toman included credit; about 250 fast replies
Up to 2 active channel connections
Up to 500 products
Up to 1,000 orders
Up to 1,000 customers
Access to every channel type
Create agents without a plan limit
Fully managed AI service

A practical starting point for a small team using its main customer channels.

Choose Starter

Recommended

Pro

For stores and teams managing customers across several channels

Your subscription covers platform features and service capacity. Reply credit is prepaid separately and deducted only after a successful AI reply; it is not a separate plan or a monthly message bundle.

Frequently asked questions

Know exactly what you get before choosing

Short answers to the questions buyers ask before starting. For details, see the plans and billing documentation.

How are AI reply costs calculated?

AI credit is prepaid and deducted only after each successful AI reply, one reply at a time. Failed replies cost nothing, and deterministic Instagram automations (such as automatic replies to comments and stories) are completely free. Usage is reported transparently in your dashboard.

Which channels does Vigent support?

Instagram (DMs, comments and stories), Telegram, Bale, Rubika, a website chat widget and a dedicated chat link. WooCommerce stores can connect their product catalog directly to the agent, and every conversation is managed in one unified inbox.

How long does setup take? Does it need technical skills?

Setup usually takes a few minutes and requires no programming: create your agent, add your business information and products, then connect your channel in a few clicks. From the moment it connects, the agent starts answering.

Is my business data kept secure?

Yes. Your information, products and knowledge base are stored only in your own workspace and are used solely to answer your customers. Your data is never shared with other businesses, and you can edit or delete it whenever you want.

Can I change or cancel my plan?

Plans renew monthly. Any time, from the "Subscription & billing" section of the dashboard, you can upgrade, switch, or simply not renew. Remaining AI credit is independent of your plan and survives plan changes.

What happens when the AI does not know an answer?

Instead of guessing, the agent hands the conversation over to your human operator with a full summary, so no customer is left unanswered. This handoff does not deduct anything from your credit.